RETURNS & REFUNDS

PLEASE NOTE, DUE TO COVID 19, ALL ORDERS WILL BE TEMPORARILY

DELAYED BEYOND OUR STANDARD PROCESSING/SHIPPING TIME.

ORDER PROCESSING 
Orders are processed and delivered on Monday through Friday (excluding national holidays). If shipping to the billing address, orders are processed within 1-3 business days after the order is placed on the website. For the best chance of same day processing (NOT GUARANTEED), an order must be placed prior to 12PM EST. Any order placed after 12PM EST will be processed on the next business day. This means that any order placed after 12pm on a Friday, will be processed the following Monday. We are not held accountable for any delays that may occur. Orders with different billing and shipping may take longer in order to follow our verification process. We reserve the right to cancel any order.

RETURN POLICY

  • Items must be returned within 14 days from the day you receive your order.

  • Merchandise must be unworn, tags attached, and free of ANY defects.

  • If the above requirements are met, a refund will be granted for the original amount paid for the merchandise. Shipping costs are not refunded.

  • Please contact us to request a return label. Fill out the return form and pack your item(s). Affix the label to the outside of the box. Drop off at a UPS/USPS location. Take note of the tracking number on the label and keep this for your records. Items purchased after 14 days cannot be returned for any reason. Final sale products are not accepted.

  • Once your return is received, please allow up to 7 business days for the return to be processed and the refund to apply to your credit card. You will not be refunded for the shipping cost at the initial part of purchase.

STEPS FOR MAKING A RETURN

  • To request a return label, please email info@rubensblanc.com (Subject: Return) 

  • Place the prepaid return label issued to you on the outside of your package.

  • Drop off at any UPS or USPS store location.

  • Keep tracking information for your records. The tracking information is located on the label.

  • Please allow 3-5 business days from the time we receive the return for a credit to be issued.

  • Items that are marked FINAL SALE will NOT be accepted

SHIPPING

Noir 4 Park LLC online purchases are shipped via UPS or USPS. We also ship products from dropshipping companies. Unfortunately, we cannot ship to PO, APO, or FPO boxes. Noir 4 Park LLC is not responsible for any lost, stolen, or damaged shipments. Should the buyer encounter an issue with receiving a package, the buyer assumes all responsibilities of claims made with the shipping carrier. 


Please review our “Processing” section to determine the best shipping method. The time that the order is placed will contribute the delivery time. For example, an overnight shipping order placed on a Friday before 12pm EST would not be delivered until the following Monday. An overnight shipping order placed after 12PM EST on a Friday would not be processed until the following Monday, for delivery on Tuesday.

 

If you have any questions, please contact us at Info@rubensblanc.com

INTERNATIONAL SHIPMENTS 

In order to ship our product internationally, Noir 4 Park LLC has partnered with a third party shipper, International Checkout. 

If you have further questions, please contact Info@rubensblanc.com